Recall Hotline: 888-900-7897
2019 Cooktop Recall for JennAir, KitchenAid, & Whirlpool
Model and Serial Number Location (Product)
INSTRUCTIONS TO LOCATE SERIAL TAG
The serial tag is on the underside of the cooktop. If you don’t have access to view the tag, attempt to take an image of your Model/Serial Number tag by reversing the lens on your mobile device. Registration cards that accompanied the product also have the Model/Serial Number listed. The trade partner that you purchased your cooktop from may also have the Model/Serial Number on file.
If you have exhausted all means to find the serial tag, please call the recall hotline. For US and Canada, please call 888-900-7897. For other countries, please CLICK HERE.
To determine if your cooktop is affected by the recall, please select your model number and enter the serial number.
*Serial Number ("D" followed by 8 numbers)
Select your Model Number
Enter your Serial Number