Recall Hotline: 888-900-7897
2019 Cooktop Recall for JennAir, KitchenAid, & Whirlpool
Model and Serial Number Location (Product)
INSTRUCTIONS TO LOCATE SERIAL TAG
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The serial tag is on the underside of the cooktop. If you don’t have access to view the tag, attempt to take an image of your Model/Serial Number tag by reversing the lens on your mobile device. Registration cards that accompanied the product also have the Model/Serial Number listed. The trade partner that you purchased your cooktop from may also have the Model/Serial Number on file.
If you have exhausted all means to find the serial tag, please call the recall hotline. For US and Canada, please call 888-900-7897. For other countries, please CLICK HERE.
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To determine if your cooktop is affected by the recall, please select your model number and enter the serial number.
*Model Number
*Serial Number ("D" followed by 8 numbers)
Select your Model Number
Enter your Serial Number